Privacy policy

Tooofar, Inc. (hereinafter referred to as "the Company") has established and publicly disclosed this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act, to protect the personal information of data subjects and handle related grievances promptly and smoothly.

This policy takes effect on August 15, 2025.

Article 1 (Purpose of Personal Information Processing)

The Company processes personal information only for the following purposes to provide the Gieok English service. The personal information being processed will not be used for any purpose other than those stated below. If the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

• Service Inquiries and Customer Support

  • Processing Purpose: Handling inquiries, complaints, and providing notifications of results and contact for fact-finding related to the Gieok English service.

  • Information Processed: Name, email, and contact information provided during the inquiry.

Note: The Company's website operates for the sole purpose of service introduction and inquiry submission. We do not directly handle personal information related to user registration, product or service provision, payment, settlement, or content usage. All of these processes are carried out through our partner company's website. For detailed information on the types and purposes of personal information processed by the partner company, please refer to their respective privacy policy.

Article 2 (Personal Information Processing and Retention Period)

The Company processes and retains personal information within the period specified by law or the period agreed upon by the data subject at the time of collection.

• Service Inquiries and Customer Support:

  • Retention Period: 3 years from the completion of the inquiry.

  • Retention Reason: Record retention for legal compliance and dispute resolution.

Article 3 (Outsourcing of Personal Information Processing)

The Company does not separately outsource personal information processing in the course of providing its services. However, Gieok English content usage, payments, and course management are handled entirely by our partner company, and any outsourcing of personal information processing during these processes is subject to the partner company's privacy policy.

Article 4 (Rights, Obligations, and Exercise Methods of Data Subjects)

1. Data subjects can exercise their rights related to personal information protection (such as the right to access, rectify, delete, or suspend processing) at any time.

2. The rights in Paragraph 1 can be exercised by submitting a written request, making a phone call, sending an email, or a fax to the Company, and the Company will take action without delay.

3. Requests for access, rectification, deletion, or suspension of processing for personal information handled by the partner company must be directed to the partner company itself.

Article 5 (Personal Information Items Processed)

The Company processes the following minimum personal information items for the purpose of service inquiries and customer support.

• Mandatory Items: Name, email address

• Automatically Collected Items: IP address, cookies, service usage records, etc.

Article 6 (Destruction of Personal Information)

1. The Company will destroy personal information without delay once the retention period has expired or the purpose of processing has been fulfilled.

2. The procedure and method for personal information destruction are as follows:

• Destruction Procedure: The Company selects the personal information to be destroyed based on the reason for destruction and proceeds with destruction upon approval from the personal information protection officer.

• Destruction Method: Electronic files are destroyed in a way that makes the record irrecoverable (e.g., Low Level Format). Personal information recorded on paper documents is shredded or incinerated.

Article 7 (Use of Automatic Personal Information Collection Devices)

The Company installs and operates cookies to provide a more convenient web environment for users and to improve its services. Users have the option to refuse the storage of cookies through their web browser settings. However, refusing cookies may make some services difficult to use.

Article 8 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

• Administrative Measures: Establishing and implementing internal management plans, providing regular employee training, etc.

• Technical Measures: Managing access to personal information processing systems, installing access control systems, encrypting unique identification information, installing security programs, etc.

• Physical Measures: Controlling access to data storage rooms, server rooms, etc.

Article 9 (Personal Information Protection Officer)

The Company is responsible for overseeing all matters related to personal information processing and has designated the following individual as the personal information protection officer to handle user complaints and provide damage relief.

• Personal Information Protection Officer & Department

  • Name: Won-young Song

  • Email: info@tooofar.com

Data subjects can direct all inquiries, complaints, and requests for damage relief related to personal information protection to the personal information protection officer or the relevant department.

Article 10 (Request for Access to Personal Information)

In accordance with Article 35 of the Personal Information Protection Act, data subjects may request access to their personal information through the department below. The Company will endeavor to ensure that such requests are handled promptly.

• Personal Information Access Request Reception & Processing Department

  • Contact Person: Won-young Song

  • Email: info@tooofar.com

Article 11 (Methods of Remedy for Infringement of Rights)

Data subjects can contact the following organizations for personal information infringement-related damage relief and consultations. These organizations are separate from the Company. If you are not satisfied with the Company's internal complaint handling or damage relief, or if you need more detailed assistance, please contact them.

• Personal Information Infringement Reporting Center (operated by KISA): Tel. 118 (without area code), privacy.kisa.or.kr

• Personal Information Dispute Mediation Committee: Tel. 118 (without area code), privacy.kisa.or.kr

• Supreme Prosecutors' Office, Cybercrime Investigation Division: Tel. 02-3480-3573, privacy.spo.go.kr

• National Police Agency, Cyber Bureau: Tel. 182, cyberbureau.police.go.kr